Supercharge Conversations with WhatsApp Keyword Automation

Automate customer conversations instantly with keyword triggers that reply, route, and launch actions in real time.

Boost engagement and conversion rates by delivering fast, personalized responses that drive user actions.

Enjoy easy setup and powerful results as Reflys simplifies WhatsApp automation for support, sales, and marketing success.

Why Choose Whatsapp Keyword Automation in 2025?

WhatsApp Keyword Automation in 2025 empowers you to deliver instant, personalized, and scalable customer interactions with zero manual effort.

100+

Trusted Brands

120+

New followers gained

11.2M+

Hours saved

93%

Customer Satisfaction responses

WhatsApp Keyword Automation Key Features

These are some key features of Keyword Automation that can supercharge your marketing efforts.

Instant Replies Without Delay

When someone sends a specific word, Reflys replies automatically. This helps you answer common questions fast, keeping customers happy and engaged, even when you're not online.

Create Personalized Responses

You can set different replies for different keywords. For example, if someone types “price,” they get pricing details; if they type “support,” they get help. This helps make messages more relevant and personal.

Smart Message Rules

Reflys offers smart rules like “message starts with” or “message contains” so you can control exactly when a keyword should trigger a reply. It helps avoid wrong or confusing responses.

Easy to Set Up and Edit

You can add keywords directly inside your chatbot flow. This method is user-friendly, and you don’t need any technical skills to get started.

Boost Engagement and Conversions

Quick replies through keywords keep users interested and more likely to take action, like clicking a link, signing up, or making a purchase. It’s like having a smart assistant always ready to help.

Control and Prioritize Keywords

If a message has more than one keyword, you can decide which one gets triggered first. This lets you manage your message flow and avoid sending mixed or wrong replies.

How to Start WhatsApp Keyword Automation with Reflys?

Start using Reflys to automatically reply on WhatsApp when someone sends a specific word or message.

1

Access the Keyword Settings Section

  • Go to the Automation tab in Reflys and select the “Add Automation” option to start creating custom triggers for WhatsApp engagement.

2

Create and Configure a New Keyword

3

Select Specific words as the Target type

4

Choose Smart Keyword Rules

5

Connect or Build Targeted Automation Flows

Everything You Need for Whatsapp Engagement

From first hello to final sale, Reflys empowers every touchpoint—marketing, support, and CRM—under one intuitive roof.

Intuitive Chatbot Canvas

Easily build chatbots by dragging and dropping without any coding needed.

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Smart Campaign Scheduler

Set up messages to send at the right time automatically.

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Ads That Spark Conversations

Run ads that quickly start chats with your customers.

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Instant WhatsApp Button

Add a button so people can message you on WhatsApp right away.

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Engagement and Conversation Starters

Send a welcome message to start a chat with visitors.

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Default Reply

Send a quick reply when you’re not around to answer.

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Keyword Automation

Set up replies that send when someone types certain words.

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Ai Intention Automation

Let smart AI understand messages and reply the right way.

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User Click a Link

Track when someone clicks a link to see their interest.

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Benefits of Choosing Reflys for WhatsApp Keyword Automation with Reflys

Boost your business by automating quick, smart, and personalized replies on WhatsApp that keep customers engaged and drive sales effortlessly.

Quick Replies Every Time

Your customers won’t have to wait for an answer, because WhatsApp Keyword Automation responds immediately. When you answer them quickly, it makes them happier.

Smart Keyword Matching

You may create rules that make your messages appear only when customers say a certain keyword or phrase. As a result, your messages are always effective and helpful.

Connects Smoothly with Your Sales or Support

By tying keywords to your sales or support activities, you can direct customers to purchase or find assistance, which helps your company grow quickly.

Simple Setup, No Tech Skills Needed

Adding keyword replies is simple and doesn’t require any expertise. Anyone interested can dive in and begin using automation immediately.

Data Collection with Custom Fields

Store valuable user data when they engage. You can save details like campaign names, user IDs, or preferences. This data is stored in Custom User Fields for future targeting. It helps you build smarter campaigns based on user behavior.

Personalized Messages for Better Customer Care

Answer in unique ways for each keyword so every person feels recognized, adding a solid foundation of trust to your brand.

Frequently Asked Questions