Supercharge Conversations with WhatsApp Keyword Automation
Automate customer conversations instantly with keyword triggers that reply, route, and launch actions in real time.
Boost engagement and conversion rates by delivering fast, personalized responses that drive user actions.
Enjoy easy setup and powerful results as Reflys simplifies WhatsApp automation for support, sales, and marketing success.
Why Choose Whatsapp Keyword Automation in 2025?
WhatsApp Keyword Automation in 2025 empowers you to automate WhatsApp communication using a smart automation tool that delivers instant, personalized, and scalable customer interactions with zero manual effort.
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Customer Satisfaction responses
WhatsApp Keyword Automation Key Features
These are some key features of Keyword Automation that can supercharge your marketing efforts. These features work seamlessly with the WhatsApp Business API to deliver fast and reliable automation at scale.
Instant Replies Without Delay
When someone sends a specific word through WhatsApp messages, Reflys sends automatic WhatsApp replies without delay. This helps you answer common questions fast, keeping customers happy and engaged, even when you're not online.
Create Personalized Responses
You can set different replies for different keywords. For example, if someone types “price,” they get pricing details; if they type “support,” they get help. This helps make messages more relevant and personal.
Smart Message Rules
Reflys offers smart rules like “message starts with” or “message contains” so you can control exactly when a keyword should trigger a reply. It helps avoid wrong or confusing responses.
Easy to Set Up and Edit
You can add keywords directly inside your WhatsApp chatbot flow. This method is user-friendly, and you don’t need any technical skills to get started. Reflys simplifies the process of creating WhatsApp automation workflows for beginners and businesses.
Boost Engagement and Conversions
Real-time quick reply through keywords keeps users interested and more likely to take action, like clicking a link, signing up, or making a purchase. It’s like having a smart assistant always ready to help.
Control and Prioritize Keywords
If a message has more than one keyword, you can decide which one gets triggered first. This lets you manage your message flow and avoid sending mixed or wrong replies.
How to Start WhatsApp Keyword Automation with Reflys?
Start using Reflys to automatically reply with automated messages on WhatsApp when someone sends a specific word or message.
1
Access the Keyword Settings Section:
Go to the Automation tab in Reflys connected with your WhatsApp Business App and select the “Add Automation” option to start creating custom triggers for WhatsApp engagement.
2
Create and Configure a New Keyword:
3
Select Specific words as the Target type:
4
Choose Smart Keyword Rules:
5
Connect or Build Targeted Automation Flows:
Everything You Need for Whatsapp Engagement
From first hello to final sale, Reflys empowers every touchpoint—marketing, support, and CRM—under one intuitive roof.
Intuitive Chatbot Canvas
Easily build chatbots by dragging and dropping without any coding needed.
Learn MoreEverything You Need to Know for WhatsApp Keyword Automation
Boost your business by automating quick, smart, and personalized replies on WhatsApp that keep customers engaged and drive sales effortlessly. This WhatsApp auto reply feature helps you answer common questions fast and accurately.
Quick Replies Every Time
Your customers won’t have to wait for an answer, because WhatsApp Keyword Automation responds immediately. When you answer them quickly, it makes them happier.
Smart Keyword Matching
You may create rules that make your messages appear only when customers say a certain keyword or phrase. As a result, your messages are always effective and helpful.
Connects Smoothly with Your Sales or Support
By tying keywords to your sales or support activities, you can direct customers to purchase or find assistance, which helps your company grow quickly. This setup works as a complete marketing automation solution for your sales and support teams.
Simple Setup, No Tech Skills Needed
Adding keyword replies is simple and doesn’t require any expertise. Anyone interested can dive in and begin using automation immediately.
Data Collection with Custom Fields
Store valuable user data when they engage. You can save details like campaign names, user IDs, or preferences. This data is stored in Custom User Fields for future targeting. You can also send automated WhatsApp notifications for updates, offers, and important alerts.
Personalized Messages for Better Customer Care
Answer in unique ways for each keyword so every person feels recognized, adding a solid foundation of trust to your brand. Reflys stands among the most reliable WhatsApp automation tools for keyword-based customer engagement.


