Automate Conversations with Smart Keyword Triggers

Reflys helps you set up automated Messenger responses for any messages that come with a keyword. Keep track of all conversations, engage better with users and avoid missing a message, all without using code.

Why Choose Reflys for Automating Keyword-Based Triggers?

With Reflys, AI and keyword triggers in Messenger allow you to start chats instantly, capture leads and drive conversion all without manual actions.

90%+

Message Visibility Rate

50%

Real Engagement Rate

2.4Bn+

Messenger Users

75%+

Interaction Consistency

Powerful Key Features
Automating Messenger with Keyword-Based Triggers

See how Reflys uses easy keywords to make conversations that help your business connect, convert leads and grow on its own.

Real-Time Campaign Personalization

Reflys adjusts its approach, rather than just responding. Depending on the keyword selected, Messenger can send out a different message, offer something else or point users in a different direction.

Trigger Unlimited Workflows from One Keyword

A single keyword can lead to many different consequences. You can send messages, tag other users, set off sequences or alert your team simply from one trigger.

Personalized Follow-Ups Based on User Actions

Set simple rules to reply differently depending on whether someone clicks, answers, or doesn’t respond. Reflys knows the right time to follow up.

Friendly Backup Replies When No Keyword Matches

If Reflys can’t find a keyword, it sends a helpful default message so the chat keeps going and you don’t miss out.

Easy Tracking for Every Keyword

See which keywords work best and how people reply, so you can make your messages even better with real-time stats.

Keyword Priority Control

When a message has more than one keyword, you decide which one should trigger the reply first, great for managing multiple campaigns.

Custom Keywords for Any Campaign

Create special keywords for sales, questions, or offers. You’re in control of how the conversation starts and flows.

How to Set Up the Messenger Keyword-based Automation with Reflys?

It is simple and quick to set up keyword-based automation with Reflys. Follow these simple steps to start turning messages into meaningful conversations.

1

Open Keyword Settings

  • Go to the Automation section, click on Keywords, then hit the “+ New Keyword” button to start.

2

Add Your Keywords

3

Pick How Keywords Work

4

Link to Your Automation

5

Save and Start

Everything You Need to Know for
Messenger Automation

Reflys gives you powerful automation tools to streamline conversations, boost engagement, and never miss a lead—all inside Messenger.

Conversation Starters

Pre-set prompts that instantly initiate chats and drive user interaction.

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Main Menu

A clickable in-chat menu that showcases your top features and services.

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Welcome Message

Automatically greets new subscribers when they click "Start," unless a custom first message is set via trigger.

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Default Reply

Ensure every message gets an immediate response, even when you're offline.

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Features that Drive Growth

Take your Messenger automation to the next level with user-friendly keyword trigger features designed for real conversations.

Smart Keyword Suggestions

Reflys helps you with the best keywords by suggesting common words your users already use.

Pause or Resume Keywords Anytime

Turn specific keyword replies on or off instantly without deleting your settings—great for seasonal offers or temporary changes.

Add Emojis in Keyword Replies

Make your automated replies feel more fun and friendly by adding emojis to match your brand tone.

Set Time Gaps Between Replies

Avoid overwhelming users by adding small delays between replies for a natural chat experience.

Get Smarter Over Time

AI learns from every chat to improve your keyword triggers and automation, helping you connect better and boost sales.

Personalized Conversations That Feel Real

AI keyword triggers instantly send responses that match what each customer says, making every interaction feel natural and personal.

Save Time and Respond Faster

These smart triggers work automatically across all your messaging apps, so you don’t have to answer every message yourself, speeding up replies and saving you effort.

Grow Without Limits

Whether you get a few messages or thousands, AI keyword triggers handle them all easily, letting your business grow without needing more staff.

Boost Sales

Build Stronger Connections

Grow Faster

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Frequently Asked Questions