What is AI Intention Recognition in Reflys for Messenger?

It can understand the meaning behind a chat, even if your users don't input the written keywords exactly.

What makes Reflys different from other chatbots in Messenger?

Reflys uses more than keywords, considering what users want and responding with natural answers that feel similar to a real conversation.

Do I need to have technical knowledge to set up Reflys on Messenger?

No! You do not need any coding or tech knowledge to use Reflys in Messenger.

Is it possible for Reflys to handle a conversation where the user asks multiple questions at once?

Yes! Reflys collects all parts of a single question and responds to each of them separately within the same message.

Can I still get messages from Reflys on Messenger when I am not online?

Yes, once you create it, Reflys starts working on Messenger around the clock, ensuring all your customers get fast assistance.

Can I modify Reflys replies so they follow my brand style in Messenger?

Absolutely! You can set Messenger to match your brand’s tone and wording to make chats more consistent.

Instant Replies That Understand Your Customers

Tired of replying to the same questions over and over? Reflys makes your Messenger smart enough to understand what people mean — and reply instantly, even when they don’t type the exact keywords.

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Why Choose Reflys for AI Intention Recognition?

With this feature, starting a conversation, capturing leads and increasing conversions are possible without needing human Intervention.

98%

Message Open Rate

80%

Return Interaction Rate

79%

Real Engagement Rate

2.4Bn+

Messenger Users

Powerful Key Features
Automating Messenger with AI Intention Recognition

With Reflys, you can answer conversations automatically, learn from your customers, reply fast and make the chat enjoyable. Here are the reasons why it is powerful

Understands Meaning, Not Just Words

Reflys AI can understand what people mean, despite grammar errors or unique expressions. You no longer have to worry about putting in exact words.

Smart Replies That Feel Human

The bot replies naturally and clearly, just like a real person. It keeps the conversation friendly, helpful, and to the point.

Set Once, Automate Longer

Build your response flow once and let it run on autopilot. Reflys keeps working 24/7, no manual follow-ups needed.

Triggers Conversations Instantly

The moment someone sends a message, Reflys detects their intent and jumps in with the right reply. No delay, no confusion.

Easy Setup — No Coding Needed

You don’t need to be techy. Set up your triggers, write simple responses, and go live, all with just a few clicks.

Real-Time Insights & Performance Stats

Track what’s working and what’s not. See open rates, engagement, and replies in real time and adjust your flows for even better results.

Handles Multiple Queries at Once

If a user asks more than one thing, Reflys breaks it down and responds to each part, no message gets ignored.

Keeps the Conversation On-Brand

Customize tone, language, and flow to match your brand voice, whether you're fun, formal, or somewhere in between.

How to Set Up the Messenger AI Intention Recognition with Reflys?

Want your Messenger to reply smartly like a human? Here’s how to set up Intention Recognition with Reflys in just 5 simple steps.

Identify What Users Commonly Ask

Start by understanding the typical questions your customers ask
Many users often want to know the location, pricing, and delivery times.
Recognizing these common intents helps your Messenger respond quickly and accurately.

Create a New Automation Flow

Answer Questions Clearly and Helpfully

Select ‘Recognize Intention’ as the Trigger

Test it and Go Live