4.9/5 Stars Rating
Trusted by 1,000+ brands
Before you pick a chat automation tool, hear from the people using one. Below are verified reviews from G2 and named customer stories from businesses that automate Instagram, WhatsApp, Messenger and TikTok conversations with Reflys.
7-day trial. Not charged until it ends.
This score comes from G2, an independent software review site. We don't control it or edit the reviews. Click through to read every review at the source.
Good or bad, honest reviews help other businesses decide, and they show us what to fix next.
Write a review on G2Short excerpts from Reflys reviews on G2, quoted word for word. Click any card to read the full review on G2.
The user interface is very easy to work with in order to create conversational tree maps and automation logic. This helps us easily visualize how our users will go through the conversation flow on platforms like WhatsApp or Messenger and allows our team to optimize for conversational UX without being bogged down with syntax concerns at first.
Margaret M.
Design Director
The capability of their Marketing Automation suite to unify our customer communication lines is excellent. It connects seamlessly with our active digital campaigns, ensuring immediate engagement when consumer interest peaks. The official API setup runs flawlessly, providing a highly reliable framework to scale our audience communication strategies across social platforms efficiently.
Beckley M.
Senior Vice President (SVP), Head of Marketing
It enables fast setting up of the automated chat trees on various social networks through one interface.
Alexander A.
Software Engineer
The sheer scale and reliability of their Marketing Automation engine have been exceptional for our brand. It seamlessly captures interest directly inside messaging apps without dropping conversations. Running our multi-channel communication strategies through official APIs ensures our customer interactions remain stable, highly responsive, and completely secure across every major channel.
Andrew D.
Founder & CEO
Reflys is great at qualifying and pre-qualifying website traffic prior to reaching out to an SDR. The system enables us to configure custom conversational flows and pose the right questions for discovery upfront. Being able to learn whether a prospect has a budget, the company's size, and IT pain points before booking a discovery call saves us countless hours.
Kathy M.
Sales Development Representative
The user interface is very easy to work with in order to create conversational tree maps and automation logic. This helps us easily visualize how our users will go through the conversation flow on platforms like WhatsApp or Messenger and allows our team to optimize for conversational UX without being bogged down with syntax concerns at first.
Margaret M.
Design Director
The capability of their Marketing Automation suite to unify our customer communication lines is excellent. It connects seamlessly with our active digital campaigns, ensuring immediate engagement when consumer interest peaks. The official API setup runs flawlessly, providing a highly reliable framework to scale our audience communication strategies across social platforms efficiently.
Beckley M.
Senior Vice President (SVP), Head of Marketing
It enables fast setting up of the automated chat trees on various social networks through one interface.
Alexander A.
Software Engineer
The sheer scale and reliability of their Marketing Automation engine have been exceptional for our brand. It seamlessly captures interest directly inside messaging apps without dropping conversations. Running our multi-channel communication strategies through official APIs ensures our customer interactions remain stable, highly responsive, and completely secure across every major channel.
Andrew D.
Founder & CEO
Reflys is great at qualifying and pre-qualifying website traffic prior to reaching out to an SDR. The system enables us to configure custom conversational flows and pose the right questions for discovery upfront. Being able to learn whether a prospect has a budget, the company's size, and IT pain points before booking a discovery call saves us countless hours.
Kathy M.
Sales Development Representative
The capability of their Marketing Automation platform to handle inbound patient inquires instantly is impressive. It allows our organization to provide immediate, reliable communication at scale. The platform smoothly bridges our initial Social Media Advertising touchpoints with structured communication, ensuring that anyone seeking information gets routed to the right resources without delay.
John H.
Chief Executive Officer (CEO)
I love Reflys' intuitive low-code interface and robust data visualization capabilities which enable us to configure intricate automation sequences and deploy sophisticated dashboards without extensive custom development.
Cassandra L.
Administrative Assistant
From a financial perspective, the platform delivers a highly predictable return on investment. The efficiency of its Marketing Automation allowed us to scale our inbound volume significantly without increasing head count. It optimizes our direct customer acquisition spend by capturing and converting high-intent social leads seamlessly and automatically.
Rich R.
Chief Financial Officer (CFO)
Reflys provides a very efficient service in dealing with the initial triage and classification of client inquiries. For an IT infrastructure and cloud services company, getting a query directed to the proper technical silo is very important. Reflys does this efficiently, thus minimizing the hassle of our clients trying to get connected with the proper consulting team.
Connor C.
Executive Leader
The stability of their Marketing Automation infrastructure is excellent for our clinical onboarding outreach. Because it operates natively on verified Meta APIs, we don't experience the messaging dropouts that plague unvetted tools. It gives us an exceptionally secure, highly structured framework to guide users through initial informational flows flawlessly.
Jake S.
Co-founder and CEO
The capability of their Marketing Automation platform to handle inbound patient inquires instantly is impressive. It allows our organization to provide immediate, reliable communication at scale. The platform smoothly bridges our initial Social Media Advertising touchpoints with structured communication, ensuring that anyone seeking information gets routed to the right resources without delay.
John H.
Chief Executive Officer (CEO)
I love Reflys' intuitive low-code interface and robust data visualization capabilities which enable us to configure intricate automation sequences and deploy sophisticated dashboards without extensive custom development.
Cassandra L.
Administrative Assistant
From a financial perspective, the platform delivers a highly predictable return on investment. The efficiency of its Marketing Automation allowed us to scale our inbound volume significantly without increasing head count. It optimizes our direct customer acquisition spend by capturing and converting high-intent social leads seamlessly and automatically.
Rich R.
Chief Financial Officer (CFO)
Reflys provides a very efficient service in dealing with the initial triage and classification of client inquiries. For an IT infrastructure and cloud services company, getting a query directed to the proper technical silo is very important. Reflys does this efficiently, thus minimizing the hassle of our clients trying to get connected with the proper consulting team.
Connor C.
Executive Leader
The stability of their Marketing Automation infrastructure is excellent for our clinical onboarding outreach. Because it operates natively on verified Meta APIs, we don't experience the messaging dropouts that plague unvetted tools. It gives us an exceptionally secure, highly structured framework to guide users through initial informational flows flawlessly.
Jake S.
Co-founder and CEO
Reflys is a messaging automation tool. It is not a medical records system, and businesses in healthcare should check their own privacy obligations before sending patient information through any messaging channel.
Named businesses share how Reflys changed the way they handle comments and DMs.
We used to miss messages all the time. Now Reflys answers every comment and DM instantly, and more people are reaching out to us.
Used Reflys For:
Comment-to-DMInstagram + WhatsApp
Mahad Asgher
Founder, The Space
Reflys brought all our messages into one inbox. Every comment and DM gets a quick reply, and our community is more active than ever.
Used Reflys For:
Omnichannel inboxComment-to-DM
Courtney Rowlands
Team Member
Reflys answers our guests' comments and DMs instantly, and our sales grew by 75% in just a few months.
Used Reflys For:
Omnichannel inboxComment-to-DM
Ali Hassan
Founder, Arwa Taiba Restaurant
The facts behind the reviews.
Reflys runs on the official Meta, WhatsApp Business and TikTok APIs. Your automations follow each platform's own rules, with no scraping or unofficial workarounds.
1,000+
More than 1,000 brands use Reflys to answer comments and DMs and turn them into leads and sales.
7 days
Every plan starts with a 7-day trial. You aren't charged until it ends, and you can cancel before then.
See pricingInstagram, WhatsApp, Messenger and TikTok conversations land in one shared inbox your whole team can work from. Reflys is built and run by BJS Soft Solutions LLC.
Straight answers on who we are and where these reviews come from.
Reflys is a chat automation platform and shared inbox for Instagram, WhatsApp, Messenger and TikTok. It replies to comments and DMs automatically, captures leads, and connects to Shopify, WooCommerce and BigCommerce stores. Reflys is built and run by BJS Soft Solutions LLC.
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