Question 1

How do I get started with Reflys?

Accepted Answer

Pick the Pro or Business plan and start your 7-day free trial. A card is required, and you are not charged until the trial ends. Then connect your Instagram, Facebook Messenger, WhatsApp or TikTok account and build your first automation in the flow builder.

Question 2

Which channels and tools does Reflys connect to?

Accepted Answer

Reflys automates Instagram, Facebook Messenger, WhatsApp and TikTok, and adds SMS and email. It connects to Shopify, WooCommerce and BigCommerce stores, and to HubSpot, Klaviyo, Mailchimp, Brevo and Mailgun. Each one has a setup guide in the Integrations section.

Question 3

Do I need coding skills to use Reflys?

Accepted Answer

No. Automations are built in a drag-and-drop flow builder, and the AI flow builder can create a first draft of a flow from the goal you describe.

Question 4

How much does Reflys cost?

Accepted Answer

Pro is $12 a month, or $9 a month billed annually. Business is $59 a month, or $44.25 a month billed annually. Every plan starts with a 7-day free trial.

Question 5

Why is Reflys not receiving my Instagram messages?

Accepted Answer

Instagram only shares messages with connected tools when Allow access to messages is turned on. In the Instagram app, open How others can interact with you, then Message and story replies, then Message controls, and enable it under Connected tools. Our guide to allowing access to Instagram messages shows every step.

Question 6

How do I contact Reflys support?

Accepted Answer

Email support@reflys.com with the email address on your account. If the question is about an automation, include the flow name so the team can find it quickly.

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Getting Started With Reflys