Which channels does Reflys support?

WhatsApp, Instagram, Messenger, TikTok and website chat, plus SMS and email, using official Meta, WhatsApp and TikTok APIs.

Can I turn Meta ads and comments into DM conversations?

Yes. Meta Ads automation replies to leads from Facebook and Instagram ads, and comment triggers move commenters into a private DM.

Does Reflys work with my ecommerce store?

Yes. Reflys connects with Shopify, WooCommerce and BigCommerce, so you can send offers and track sales with coupon codes.

Can my team share the workload?

Yes. Assign teammates the Admin, Editor, Live Chat Agent or Viewer role. Team seats and auto-assignment are included on the Business plan.

Can Reflys collect leads from my TikTok DMs?

Yes. Reflys saves contact details from TikTok messages automatically, so you can follow up with real leads later.

Built on official Meta & WhatsApp Business APIs

Built on Official TikTok APIs

Turn Ad Clicks and DMs Into Sales — Automated on Every Chat Channel

Automate replies, lead capture and follow-ups on WhatsApp, Instagram, Messenger, TikTok and your website — from Meta ad click to checkout.

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Reflys automation across WhatsApp, Instagram, Messenger and TikTok

Automate Every Conversation That Drives Sales

Conversation Starters

Turn first-touch DMs into leads by opening the conversation before visitors bounce.

Main Menu

Point shoppers to prices, orders or support in one tap, so fewer chats go cold.

Story-Mention Replies

Reply the instant someone tags you in a story and turn free exposure into a DM.

Default Replies

Keep every message answered with a fallback reply, even when no rule matches.

Launch Your Automation
in 3 Simple Steps

1
Pick a Plan, Start Your Trial
Choose Pro or Business and start your 7-day trial. You are not charged until the trial ends.
2
Connect Your Channels
Link WhatsApp, Instagram, Messenger or TikTok in a few clicks. No code needed.
3
Capture Leads, Track Sales
Choose the data to collect. Reflys logs conversations, leads and sales insights for you.

Connect Your Store and Sell Through Chat

Connect Shopify, WooCommerce or BigCommerce to send timely offers, and attribute every sale to a coupon code so you can see which campaigns pay off.

Shopify

Connect Shopify and turn customer chats into tracked sales.

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WooCommerce

Connect WooCommerce and send timely offers that drive tracked orders.

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BigCommerce

Link BigCommerce to engage shoppers and measure the sales your chats generate.

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See How It Works

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Answer Customers in Real Time
with Live Chat

24/7 Engagement

Handle questions in one shared inbox with live chat, while automation keeps replying around the clock, even when your team is offline.

Tags + Custom Fields

Segment contacts with tags, lists and custom fields so every reply and campaign reaches the right people.

Auto Assignment for Faster,
Smarter Support

Route every chat to the right teammate instantly, so customers never wait and your team stays focused.

Set Assignment Rules
Smart Load Balancing

Turn Chats Into Contacts You Can Convert

Unify contacts from WhatsApp, Instagram, Messenger and TikTok in one place. Organize them with tags, lists and custom fields, and use engagement insights to follow up at the right time.

Name	Username	Email	Phone
Alice Johnson	alicej	alice.johnson@example.com	+1 (555) 123-4567
Carlos Mendes	carlosm	carlos.mendes@example.com	+44 7700 900123
Elizabeth	elizabeth	elizabeth@example.com	+971 55 678 9101
David Chen	davidc	david.chen@example.com	+65 9876 5432

Plug Into the Tools You Already Use

Connect Reflys to your CRM and email stack so leads and conversations never fall through the cracks.

Keep customer data and conversations connected to Salesforce for cleaner sales handoffs.

Give Every Teammate the Right Access

Invite teammates and assign each a role, so everyone works in Reflys with the access they need.

Admin

Full control of accounts, settings and team permissions.

Editor

Build and manage campaigns, messages and content without access to sensitive account settings.

Live Chat Agent

Handle customer conversations in real time and resolve queries fast.

Viewer

View reports and insights without editing rights, for data-driven decisions.

Follow up by SMS and email automatically with Reflys

Follow Up by SMS & Email, Automatically

Reach customers beyond chat. Send personalized SMS and email through Twilio and Brevo to bring shoppers back and drive repeat sales.

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Frequently Asked Questions

Questions? We've got answers.

Everything you need to know about Reflys, automations, integrations, and getting started.

Pro is $12 a month ($9 billed annually) and Business is $59 a month ($44.25 billed annually). Every plan starts with a 7-day trial: a payment method is required, but you are not charged until it ends.