Product Overview
Reflys is a comprehensive platform designed to enhance your Instagram marketing efforts. It seamlessly connects to your business Instagram account, providing robust tracking of mentions and stories, along with a custom inbox solution for Instagram Direct Messages (DMs).
By automating your Klaviyo flow, Reflys ensures that profile updates, mentions, and e-commerce orders are seamlessly synced with Klaviyo. This automation streamlines your workflow, allowing you to focus on engaging with your audience and growing your brand.
With Reflys, you can customize your email campaigns in Klaviyo to engage more effectively with influencers and gain followers. By leveraging event data synced from your Instagram account, you can tailor your emails to resonate with your audience, driving higher engagement and conversions.
Overall, Reflys is a powerful tool that helps you maximize the potential of your Instagram marketing efforts. Its seamless integration with Klaviyo and robust tracking capabilities make it a valuable asset for any business looking to enhance its Instagram presence and drive results.
Dashboard
The main dashboard of Reflys features a visually appealing graphical presentation that provides key insights into your Instagram marketing performance. It includes a chart displaying sales data, along with a date range picker that allows you to customize the time period for the data shown. Additionally, a pie chart visually represents the distribution of orders across different countries, offering a clear understanding of your international sales performance.
At the top of the dashboard, you’ll find four prominent cards highlighting important metrics. These cards display the total number of media posts, profiles, orders, and total sales, giving you a quick overview of your Instagram marketing activity.
Overall, the main dashboard of Reflys provides a comprehensive and visually engaging summary of your Instagram marketing performance, making it easy to track key metrics and make informed decisions to optimize your strategy.
Ecommerce Stores
On the Reflys platform, each plan allows the addition of a single store, which can be either a Shopify store or a WooCommerce store.
Shopify Store: For Shopify stores, the integration is available in the marketplace, making it easy to connect your store and seamlessly access all the features of Reflys.
WooCommerce Store: For WooCommerce stores, you can install the integration by providing your website URL. This will redirect you to an OAuth page for confirmation, ensuring a secure connection between Reflys and your WooCommerce store.
By offering both Shopify and WooCommerce integrations, Reflys provides users with the flexibility to choose the e-commerce platform that best suits their needs while still benefiting from comprehensive Instagram marketing tools.
Coupon Code
Reflys also offers a powerful tool to generate coupon codes for your users, which can be used on your e-commerce store. This feature allows you to efficiently create and manage promotional offers.
Coupon Code Generation Features:
- Create Unique Codes: Generate unique coupon codes for various promotions and discounts.
- Manage Coupons: Easily track and manage all your coupon codes in one place.
- Customizable Options:
- Title and Prefix: Define a unique title and prefix for each coupon.
- Segment Selection: Choose specific customer segments from a dropdown menu.
- Application: Apply the coupon to products or collections with a minimum purchase requirement.
- Personalization: Personalize coupons with the recipient’s first name, with an option for random selection.
- Discount Type: Choose between a fixed or percentage-based discount.
- Discount Amount: Set the discount value.
- Usage Limits: Define usage limits per customer or for the total number of redemptions.
- Activation Date: Set the activation date to either “now” or a specific date.
- Expiration Date: Choose between no expiration or setting a specific expiration date.
With Reflys, you can enhance your marketing efforts and provide your customers with attractive deals, boosting both sales and customer satisfaction.
Orders
Reflys offers two main features: Coupons and Sales. With Coupons, you can generate codes for Shopify and WooCommerce, setting specific price rules for different segments over a defined time period. For influencers, codes are generated when they match a segment in the future. While WooCommerce doesn’t have built-in price rules, our system can still generate discounts for it.
Reflys also tracks the number of orders generated by specific coupon codes and their total sales. In the Sales menu, Reflys tracks only sales related to discounts created within our system.
Media
Reflys monitors User-Generated Content (UGC) on Instagram. When someone mentions your business’s Instagram account in a post, reel, or story, our system records and tracks all media associated with that mention. This feature keeps you informed about how your business is being represented on Instagram.
Contacts
Reflys provides comprehensive profile tracking on Instagram, recording when someone sends a Direct Message (DM), mentions, or tags your account. It tracks various aspects of user profiles, including the number of followers, interactions with your business account, profile photos, and Instagram profile links.
Additionally, Reflys offers insights into recent posts, including comments, likes, and engagement rates, helping you understand how your audience interacts with your content.
Chat
Reflys also includes a chat feature for real-time communication when someone DMs your business. You can reply directly from the Reflys app, ensuring prompt and convenient customer support.
Furthermore, Reflys offers a custom inbox solution for efficiently managing and resolving customer queries, streamlining the support process and helping you provide timely and effective assistance to your customers.
Automation
Reflys offers a comprehensive automation suite to enhance your social media interactions. This section provides multiple options to automate responses and gather valuable data:
Instagram & TikTok Automation:
- Respond to user comments on your posts or reels.
- Reply to users who interact with your stories.
- Send automated messages when users send you a message.
- Trigger responses when users click on a referral link.
- Manage mentions in Instagram stories and TikTok videos.
Reflys’ automation features also include building email lists by collecting emails when specific DM text triggers are activated, as configured in the Automation Email Settings. Similarly, Reflys can gather phone numbers based on defined triggers.
Integration
Reflys makes it easy for users to connect with leading platforms for seamless marketing and customer management. We offer powerful integrations with:”
- Brevo – Sync contacts and manage your email & SMS campaigns with ease.
- Hubspot – Connect your CRM to power up your marketing and customer interactions.
- Klaviyo – Track and analyze your customer data for smarter campaigns.
- Mailchimp – Automate your email marketing and boost engagement.
- Salesforce (Coming Soon) – Elevate your workflow management and CRM capabilities.
Settings
Reflys offers multiple settings options to customize your experience. Here are the available settings:
- General: Customize basic account settings.
- Team Members: Manage team member access and roles.
- Billing: View and update billing information.
- My Instagram: Connect and configure Instagram account settings.
- Usage: Track account usage statistics.
- Inbox: Adjust inbox display and management preferences.
- Live Chat Behavior: Set up live chat functionalities.
Channels:
- Instagram: Customize settings for Instagram channel integration.
- SMS: Configure SMS communication preferences.
Email Automation:
- Tags: Organize emails using tags for better segmentation.
- Fields: Customize fields for email personalization.
Extensions:
- Integrations: Connect with other services to enhance functionality.