Can it explain our payment plan without a sales rep on every call?

Yes — payment plan and installment structure are set up once, and buyers get the same accurate breakdown every time, any hour.

Is our unit inventory and buyer data safe connecting this way?

Yes — the connection is API or webhook based, configured directly into your automations, so unit inventory and reservation data read and write back without being exposed outside your existing system.

Keep Every Unit Inquiry Moving Toward a Reservation

Pre-construction buyers ask about unit availability, floor plans, and payment plans long before a sales office opens, and a slow reply sends them to a competing project.

Reflys answers instantly and walks serious buyers toward a reservation.

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Pre-Construction Sales Automation: a customer question answered and confirmed in a Reflys chat

Where unit
inquiries get stuck

Unit availability and floor-plan questions repeat across every inquiry before a sales office even opens
Payment plan and installment structure gets explained from scratch on every call
Reservation-deposit steps happen over scattered calls and emails instead of one clear flow
Unit inventory and buyer status live in the project's sales system, disconnected from ad-driven DMs and chats
Buyers comparing multiple projects go quiet without a follow-up nudge on their shortlisted unit
Construction-progress updates get asked about individually instead of sent proactively to reserved buyers

From Unit Inquiry to Reservation

Pre-Construction Sales Automation workflow: inquiry captured, request handled, and details synced by Reflys

Unit Availability FAQ
Live answers on which units and floor plans are still open.
Payment Plan Walkthrough
A consistent, automated explanation of installment structure and terms.
Reservation Flow
Buyers move from inquiry to reservation deposit in one guided chat.
CRM Integration
Connects to your unit inventory and sales tracking system via API or webhook, configured directly into your automations — reads unit availability and writes reservation and payment status back in parallel, so the record's always current.

Where Project Conversations Happen

WhatsApp-led for qualification and reservation steps; Instagram DM covers the floor-plan and rendering questions that come in from project ads.

Answer Floor-Plan Questions From Project Ads

Instagram DM covers the floor-plan and rendering questions that come in from project ads.

Best for:

Floor plans
Project ad inquiries

Walk Buyers Toward a Reservation

WhatsApp leads qualification and the reservation steps, from first question to deposit.

Best for:

Payment plans
Reservation deposits

Pre-Construction Sales Software That Moves Buyers From Inquiry to Reservation

Pre-construction buyers start asking questions months before a sales center opens, and they are comparing your project with two others. The first team to send a clear answer on floor plans and the payment schedule usually gets the visit. Pre-construction sales software answers at once and keeps each buyer moving toward a reservation.

How it works

Answer unit availability live
Unit availability inquiries get current answers on which units and floor plans are still open, drawn from your inventory, not from a brochure printed last quarter.
Explain the payment schedule once
A consistent walkthrough covers deposits, installments and terms, so every buyer hears the same explanation without a sales rep on each call. Buyers can reread it later, which a phone call does not allow.
Guide the reservation
Online unit reservation takes a buyer from inquiry to reservation deposit in one guided chat, with each step spelled out. The buyer always knows what comes next and which document is needed.
Connect your sales system
By API or webhook, Reflys reads inventory and buyer status and writes reservations back, which keeps new construction lead management in one place.

In practice

Picture a buyer who clicks an ad showing renderings of a new tower and asks about two-bedroom units. She learns that four remain on floors eight to twelve, sees the floor plans and reads the payment schedule in the same chat. Three days later a follow-up tells her one of her two options has been reserved. She reserves the other that evening.

Practical tips

Follow up on a shortlisted unit when its status changes. “One of the two you liked was reserved today” is true, useful and more persuasive than any discount.
Send construction updates to reserved buyers on a schedule, with a photo. Proactive updates prevent the individual “how is it going?” messages.
Show the payment schedule as dated milestones with amounts. Buyers decide faster when they can see exactly what is due and when.

Frequently Asked Questions