Quote the Right Rate for Every Stay Length, Instantly
A three-night stay and a three-month corporate booking need different rates and different questions answered, and getting that wrong on the first reply loses the inquiry.
Reflys quotes correctly based on stay length and automates the housekeeping and billing questions that follow.
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Where long-stay
bookings stall
Stay-length pricing gets quoted incorrectly when short-stay and monthly rates aren't asked about upfront
Corporate booking inquiries need company billing details sorted out before a rate is confirmed
Housekeeping and maintenance requests mid-stay go through a front desk call instead of a simple message
Availability and rate-plan data live in the property's PMS, disconnected from wherever corporate bookers are messaging
Extension and early-departure requests require rechecking availability and rate manually every time
Billing-cycle questions for longer stays get asked repeatedly without a consistent, quick answer
From Stay Inquiry to Confirmed Rate
Stay-Length Rate Quoting
The right rate plan applied automatically based on stay duration.
Housekeeping Request Flow
Mid-stay requests logged and routed without a front-desk call.
Corporate Booking Intake
Company and billing details captured before rate confirmation.
CRM Integration
Connects to your property management system via API or webhook, configured directly into your automations — reads availability and rate plans and writes bookings and requests back in parallel, so the record's always current.
Where Extended-Stay Conversations Happen
WhatsApp-led — corporate travelers and relocating guests expect a fast, direct reply, and it works well for ongoing requests across a multi-week or multi-month stay.
Answer Relocating Guests Comparing Options
Instagram DM answers apartment, amenity, and monthly-rate questions from guests planning a longer stay.
Best for:
- Monthly rates
- Apartment questions
Run the Whole Stay From One Thread
WhatsApp handles stay-length quotes, corporate intake, and housekeeping requests across a multi-week stay.
Best for:
- Corporate bookings
- Housekeeping requests
How to Quote the Right Rate for Every Stay Length
Serviced apartments sell two very different products from the same units. A three-night leisure stay and a three-month corporate booking need different rates, different paperwork and different answers. When the first reply quotes a nightly rate to someone planning to stay for two months, they often leave before asking again.
Getting the first reply right comes down to asking the right questions in the right order:
How to fix it
Ask for stay length before quoting
Dates and number of nights decide which rate plan applies.
Separate leisure and corporate bookings early
Ask whether the stay is billed to a company. If yes, collect company name and billing contact before confirming the rate.
Explain the billing cycle in writing
Long-stay guests ask when and how they are charged. A clear standard answer saves repeat questions.
Make mid-stay requests easy
Guests staying for weeks need housekeeping, maintenance and supplies. A simple message beats a call to the front desk.
Have a fast answer for extensions
Guests who want to stay longer should hear about availability and rate quickly, not after a day of back-and-forth.
Reflys asks for stay length on WhatsApp and applies the right rate plan, captures company and billing details for corporate bookings, and logs housekeeping requests without a call. It reads availability and rate plans from your PMS and writes bookings back.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Yes — the flow asks for stay length and applies the right rate plan automatically, instead of a flat quote that's wrong for longer stays.
Turn more conversations into customers.
Set up your first automation in under 10 minutes. No risk to your accounts—just more conversations turned into sales, starting today.
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Turn conversations into opportunities with automated replies and follow-ups.
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