Keep Treatment Plans on Track After the First Visit
A missed adjustment is usually just a lost patient, not a scheduling hiccup.
Reflys books the full plan up front and automatically re-engages anyone who misses a visit.
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Where chiropractic patients
drop off
New-patient treatment plans need recurring visits booked, not one at a time
A missed adjustment often just becomes a lost patient, with no automatic follow-up
Pricing and package questions repeat constantly
Treatment history and plan progress live in the clinic's EHR, disconnected from patient texts and DMs
Re-injury or new-complaint patients get treated like first-timers because nobody checks prior notes mid-chat
Package and membership balances are hard to quote without pulling up the account first
From First Adjustment to Completed Plan
Recurring Booking Flow
A full adjustment plan scheduled up front.
Automated Re-Engagement
A follow-up message when a scheduled visit is missed.
FAQ Automation
Instant answers on pricing and package options.
CRM Integration
Connects to your EHR via API or webhook, configured directly into your automations — reads treatment history and writes new bookings and re-engagement touches back in parallel.
Where Chiropractic Conversations Happen
WhatsApp-led — plan booking, pricing FAQs, and automated re-engagement after a missed visit.
Answer First Questions From Your Posts
Instagram DM answers first pricing and booking questions from people who find your clinic through your posts.
Best for:
- Pricing questions
- Booking link
Book the Plan and Win Back Missed Visits
WhatsApp handles plan booking and pricing FAQs, then follows up automatically after a missed visit.
Best for:
- Plan booking
- Missed-visit follow-up
Chiropractic Appointment Reminder Software That Keeps Care Plans on Track
In chiropractic, a missed visit is rarely just a gap in the calendar. It is usually the moment a patient quietly stops coming. Chiropractic appointment reminder software protects the adjustment plan by booking it in full on day one and following up the same day a visit is missed, before the habit breaks.
How it works
Schedule the full adjustment plan
After the first visit, book all recurring appointments in one chat flow. Chiropractic care plan scheduling done up front means the patient never has to remember to rebook.
Follow up on every missed visit
A re-engagement message goes out automatically with new times, so a missed visit follow-up never depends on someone at the front desk noticing the gap.
Answer pricing without a phone call
Load your new patient pricing and treatment packages once. Patients get clear answers at any hour, and staff stay off the phone. Include what the first visit covers, since that is the question behind many pricing messages.
Connect your EHR
Through EHR integration by API or webhook, Reflys reads treatment history and writes bookings back, so returning patients are not treated like first-timers.
In practice
Say a patient on a twelve-visit plan skips his Wednesday adjustment after a busy week at work. That evening he receives a short, friendly message with three open times and picks Friday morning. Without that message, the office would have noticed in two weeks, when winning him back means starting the whole conversation again.
Practical tips
Send the missed-visit message within a few hours and keep it free of guilt. Offer times and make rebooking a single tap. Later in the plan, a second missed visit is a signal for a personal call from the office.
State package prices and what they include plainly. Patients who cannot find a price tend to assume it is high and stop asking.
When a returning patient mentions a new complaint, route the chat to staff with prior visits attached. Chiropractic patient retention starts with being remembered.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Reflys automatically sends a follow-up message to reschedule, instead of the visit — and the patient — quietly falling off the plan.
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