Know Which Recovery Slots Are Open Before You Ask
Cryotherapy, infrared sauna, float tanks, and compression sessions run on fixed time slots and short windows.
Reflys books the session and answers the what-do-I-do-first questions automatically, so a slot never sits open by default.
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Where recovery slots
go unbooked
Fixed-length session slots for cryo, float, and sauna sit unbooked without constant manual outreach
First-timers ask the same prep and contraindication questions before every new service
Package balances and expiration dates require staff to check the system before answering
Session and package history live in the studio's scheduling software, disconnected from the WhatsApp thread clients actually message
Short-window cancellations are hard to fill on no notice without a waitlist
Clients who used a package once and never rebooked rarely get a follow-up
From Open Slot to Rebooked Client
Service-Specific Prep Flow
Automatic prep instructions matched to the service booked.
Package Balance FAQ
Instant answers on remaining sessions and expiration dates.
Rebooking Nudge
An automated follow-up for clients who haven't returned.
CRM Integration
Connects to your studio scheduling software via API or webhook, configured directly into your automations — reads package balances and session history and writes new bookings back in parallel, no double entry.
Where Recovery Conversations Happen
WhatsApp-led — clients are typically already members booking a specific time slot, not browsing for inspiration, so a direct transactional channel fits better than Instagram.
Answer First-Time Service Questions
Instagram DM answers what-is-it and what-to-expect questions from new clients before they book a first session.
Best for:
- Service questions
- First-timers
Book the Slot and Send the Prep
WhatsApp books fixed-length sessions, sends service-specific prep, answers package balances, and nudges clients to rebook.
Best for:
- Session booking
- Rebooking nudge
Recovery Studio Booking Software That Keeps Every Session Slot Filled
Recovery services run on short, fixed session slots. A cryotherapy session or an hour in a float tank that goes unbooked cannot be sold later. First-time clients also arrive with questions that staff answer again and again. Recovery studio booking software fills the calendar and prepares each client before they walk in.
How it works
Send prep matched to the service
First-visit prep goes out automatically based on what was booked, whether that is cryotherapy appointment booking or infrared sauna session booking, so clients arrive knowing what to do. The same flow covers compression therapy and cold plunge.
Answer package questions instantly
Wellness package tracking returns a client's package balance and expiration date in chat, without a staff lookup. Seeing three sessions left is often the prompt a client needs to book.
Prompt the next visit
Client rebooking reminders go to people who have not returned, including those who used a package once and went quiet. The message offers real open times, not a general invitation.
Connect your scheduling software
By API or webhook, Reflys reads session and package history and writes new bookings back.
In practice
Say a client books her first float for Saturday at 2 pm. On Friday she receives the prep notes for that service and a reminder of the address. She arrives ready and the session starts on time. Three weeks later, having not returned, she gets a message noting two sessions left on her package and three open times this week. She books Thursday.
Practical tips
Have a qualified person write your prep notes and list of contraindications, and tell anyone with a health concern to check with their doctor before booking.
Keep a waitlist of clients who want short-notice cancellations and message it the moment a slot opens. Flexible regulars are how late gaps get filled.
Time rebooking messages to the service. Weekly for compression therapy or cold plunge, monthly for a float. A reminder that matches the habit feels helpful.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Yes — service-specific prep instructions go out automatically once a session is booked, so nobody arrives unsure what to expect.
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