How does it handle last-minute changes, like a room swap or a delayed session?

Updates can be broadcast to all registered attendees at once, so a room change reaches everyone before they walk to the wrong floor.

Will attendee data end up duplicated between this and our event registration platform?

No — Reflys connects to your registration platform or CRM via API or webhook, configured directly into your automations, reading attendee data and writing updates back in parallel.

Answer Attendee Questions Before They Flood Your Inbox

Between registration, agenda changes, and last-minute room swaps, attendee questions come in faster than a small events team can answer them individually.

Reflys handles registration confirmations, sends agenda and logistics updates automatically, and answers the FAQs that would otherwise flood your inbox the week before the event.

Start free trial

$0 today. Cancel anytime

Corporate Event Automation: a customer question answered and confirmed in a Reflys chat

Where attendee
questions pile up

The same logistics questions — parking, WiFi, session rooms — get answered individually dozens of times before an event
Last-minute agenda changes reach some attendees and not others, depending on who checks email that day
Registration confirmations get delayed because a small team is manually processing every signup
Attendee and sponsor data live in the registration platform, disconnected from wherever people actually message with questions
Sponsor and speaker coordination messages get buried in a general team inbox during the final week
Post-event follow-ups and survey requests get skipped once the team moves on to the next event

From Registration to Day-Of Updates

Corporate Event Automation workflow: inquiry captured, request handled, and details synced by Reflys

Registration & Confirmation
Attendees register and get instant confirmation, sorted by ticket tier automatically.
Live Agenda Broadcasts
Room changes and schedule updates reach every registered attendee at once.
Logistics FAQ Automation
Parking, WiFi, and venue questions get instant answers, day or night.
CRM Integration
Connects to your registration platform or CRM via API or webhook, configured directly into your automations — reads attendee data and writes updates back in parallel, so nothing's entered twice.

Where Attendee Conversations Happen

WhatsApp-led — attendees expect fast, direct answers on logistics in the run-up to an event, and it works for both registration confirmations and day-of updates. Instagram DM supports early-stage promotion and speaker announcements before registration opens.

Build Interest Before Registration Opens

Instagram DM answers questions from early-stage promotion and speaker announcements before registration opens.

Best for:

Speaker announcements
Early promotion

Keep Every Attendee in the Loop

WhatsApp handles registration confirmations, agenda broadcasts, and logistics FAQs through the day of the event.

Best for:

Registration
Agenda broadcasts

Event Attendee Communication Software That Reaches Everyone at Once

In the week before a conference, a small team receives the same six questions hundreds of times: where to park, which room, what time the doors open. Then a session moves and half the audience never sees the email. Event attendee communication software answers the routine questions and sends every change to every attendee together.

How it works

Confirm registrations instantly
Conference registration confirmations go out the moment someone signs up, sorted by ticket tiers, so nobody waits while your team processes sign-ups by hand. Each attendee gets the right details for their pass.
Broadcast changes as they happen
Live agenda updates tell every registered attendee about room changes and schedule shifts at once, whether or not they checked email that morning. The update can be sent from a phone in a hallway.
Answer logistics around the clock
Event logistics FAQ automation covers parking and WiFi, badge pickup and venue questions at any hour during event week.
Connect your registration platform
By API or webhook, Reflys reads attendee and sponsor data and writes updates back, without duplicate records.

In practice

Imagine day two of a multi-day conference. At 8:40 am the keynote speaker's flight is delayed and the 9 am session must swap with the 11 am panel. One message reaches all 600 attendees with the new times and session rooms. Nobody walks to the wrong hall, and the registration desk is not surrounded by people asking what happened.

Practical tips

Send a single “know before you go” message two days ahead with arrival time, entrance and check-in instructions. It removes many of the questions before they are asked. Repeat it on the morning of the event for late readers.
Keep sponsor and speaker coordination in separate threads from attendee questions. Sponsor deliverables are missed when they sit in a general inbox.
Send the post-event survey within a day, while people still remember the sessions. Left to the following week, it rarely goes out at all.

Frequently Asked Questions