Tell Your Regulars Where You Are Before They Ask
A food truck's biggest problem usually isn't the food, it's that customers never know where to find it today.
Reflys broadcasts your location and daily menu automatically and lets regulars pre-order so their food's ready the moment the window opens.
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Where regulars
can't find you
Regulars show up at yesterday's spot because today's location never reached them
“Where are you parked today?” gets asked over and over in social media comments
Popular items sell out mid-lunch with no way to warn customers before they walk over
Pre-order and menu data live in the POS, disconnected from wherever customers actually ask where you are
Weather cancellations or route changes get posted once and missed by most of the list
Window-side ordering creates a line even when half the order could've been placed in advance
From Today's Spot to Ready at the Window
Daily Location Broadcast
Today's spot goes out automatically to your list the moment you park.
Pre-Order & Pay Ahead
Customers order and pay in chat, so it's ready when they arrive.
Sellout & Schedule Alerts
Sold-out items and route changes push in real time, before someone makes the trip.
CRM Integration
Connects to your POS or ordering system via API or webhook, configured directly into your automations — reads the menu and writes new orders back in parallel, so nothing's entered twice.
Where Food Truck Conversations Happen
WhatsApp-led — a broadcast list is the fastest way to tell everyone where you're parked today, and pre-orders close in the same thread. Instagram DM matters just as much here, since most food-truck followings start from a location post.
Answer “Where Are You Today?” From the Post
Instagram DM answers location and menu questions from followers, since most food-truck followings start from a location post.
Best for:
- Location posts
- Menu questions
Broadcast Today's Spot and Take Pre-Orders
WhatsApp broadcasts where you're parked today, sends sellout alerts, and closes pre-orders in the same thread.
Best for:
- Location broadcast
- Pre-orders
Food Truck Pre-Order Software That Tells Regulars Where You Are Today
The hardest part of running a truck is rarely the food. It is that customers who would happily buy lunch from you do not know where you are parked. Food truck pre-order software sends your location and menu to everyone at once, and lets regulars order before they walk over.
How it works
Broadcast the spot when you park
Food truck location updates go to your whole list the moment you set up, with today's location and the daily menu. Nobody turns up at yesterday's corner.
Take orders ahead of the window
Food truck online ordering lets customers order and pay ahead in chat. Pre-orders are ready when they arrive, which shortens the line at the order window. The kitchen can prep in order instead of in a rush.
Warn before they make the trip
Food truck text alerts for sold-out items and route changes go out in real time, so a customer learns the brisket is gone before crossing town.
Connect your ordering system
By API or webhook, Reflys reads menu and order data from your POS and writes pre-orders back.
In practice
Imagine a truck that parks at a different office park each weekday. At 10:45 on Wednesday the list gets the address and the menu. By 11:30, eighteen pre-orders are in and paid. When lunch service opens, those bags are lined up and the window line is half its usual length. At 12:40 a message goes out that the special has sold out.
Practical tips
Send the location at the same time every day, even when it has not changed. Regulars learn to expect it and stop asking in the comments. Include a map link so new customers can find the spot.
Announce a weather cancellation as early as you can and name the next stop. A clear “see you Thursday at the brewery” keeps the week's sales.
Close pre-orders fifteen minutes before a rush and say so. It protects the walk-up line and sets an honest pickup time.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Yes — you update today's spot once, and it broadcasts to your list automatically, so regulars always have the current location without you texting each person.
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