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Turn “Do You Have a Desk Available Today?” Into a Booking

Coworking inquiries are impulse-driven — someone needs a desk today, or wants to see the space before committing to a plan.

Reflys answers instantly and books the tour or day pass on the spot, before they check a competing space instead.

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Coworking Space Automation: a customer question answered and confirmed in a Reflys chat

Where desk
inquiries get stuck

  1. “Do you have a desk available today?” comes in throughout the day with no fast way to answer

  2. Membership plan and pricing questions repeat across every walk-in and DM inquiry

  3. Tour bookings happen over slow back-and-forth instead of a simple scheduling flow

  4. Membership and desk-availability data lives in the coworking management platform, separate from wherever inquiries actually arrive

  5. Day-pass and hot-desk sign-ups depend on someone at the front desk being free to process them

  6. Membership renewal and upgrade questions get missed between the front desk and whoever manages billing

From Desk Inquiry to Booked Day Pass

Coworking Space Automation workflow: inquiry captured, request handled, and details synced by Reflys
  1. Instant Plan & Pricing FAQ

    Membership and day-pass pricing answered without a front-desk wait.

  2. Tour Booking Flow

    Prospects book a walkthrough directly inside the chat.

  3. Day-Pass Sign-Up

    A same-day desk booked and confirmed in one conversation.

  4. CRM Integration

    Connects to your coworking management platform via API or webhook, configured directly into your automations — reads membership and desk availability and writes new bookings and sign-ups back in parallel, so the record's always current.

Where Coworking Conversations Happen

Instagram DM for space discovery and walk-in-style inquiries; WhatsApp handles plan questions, tour booking, and membership follow-up.

Instagram

Catch Walk-In Style Inquiries

Instagram DM catches people discovering your space and asking about a desk today.

Best for:

  • Space discovery
  • Desk availability
WhatsApp

Turn Interest Into a Booked Desk

WhatsApp handles plan questions, tour booking, and membership follow-up.

Best for:

  • Tour bookings
  • Day passes

Coworking Space Lead Management Software That Books the Tour on the Spot

Coworking demand is impulsive. Someone's home internet fails, or a lease ends, and they need a desk today. They message two or three spaces and take the first one that answers. Coworking space lead management software replies immediately and turns the question into a booked tour or a paid day pass.

How it works

  1. Answer plans and pricing instantly

    Coworking membership inquiries get clear answers on membership plans, from a hot desk to a private office, without waiting for the front desk. Include what each plan covers, such as meeting room booking credits and access hours.

  2. Book tours in the conversation

    Coworking tour booking lets a prospect choose a walkthrough time in chat. No form, no callback. A reminder goes out before the visit so fewer tours are missed.

  3. Sell the day pass now

    Day pass booking automation confirms a same-day desk in one conversation, even when nobody is free at reception. Payment and access details arrive together.

  4. Connect your coworking management platform

    By API or webhook, Reflys reads availability and membership data and writes bookings back, so occupancy stays accurate.

In practice

Picture a freelance designer whose apartment is being renovated. At 8:15 am she sends a message on Instagram asking if there is a desk today. She gets the day pass price, confirms, and has her booking and arrival details before 8:20. That afternoon a follow-up offers a tour of the dedicated desk area. She becomes a member the next week.

Practical tips

  • Put prices in the first reply. Flexible workspace buyers compare on cost, and a space that hides its rates looks expensive. Walk-in inquiries should get the same price list as online ones.

  • Follow every day pass with one message the same afternoon asking how the day went. It is the easiest membership conversation you will have.

  • Send member renewals a reminder two weeks before the term ends with an upgrade option. Renewals slip when they sit between reception and billing.

Frequently Asked Questions

Questions? We've got answers.

Everything you need to know about Reflys, automations, integrations, and getting started.

Yes — plan and day-pass pricing gets answered instantly, and the booking happens in the same chat instead of a separate step.

Turn more conversations into customers.

Set up your first automation in under 10 minutes. No risk to your accounts—just more conversations turned into sales, starting today.

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