Never Miss Another Recall Appointment
Six-month cleanings, new-patient intake, and insurance questions shouldn't depend on someone remembering to follow up.
Reflys automates the recall cycle on WhatsApp so your chairs stay full.
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Where dental chairs
sit empty
6-month recall reminders are manual, so hygiene visits get skipped
New-patient intake happens in the waiting room, slowing every first visit
“Do you take my insurance?” repeats dozens of times a week
Patient history lives in the practice management system, disconnected from wherever the front desk is actually texting patients
No-shows for cleanings and same-day procedures go unnoticed until the chair is already empty
Post-treatment care instructions get explained once, verbally, and forgotten by the time the patient gets home
From Recall Reminder to Booked Chair
Automated Recall Reminders
WhatsApp reminders on a 6-month cycle, booked directly in chat.
Pre-Visit Intake Flow
New patients complete intake in a chat flow before they arrive.
FAQ Automation
Instant answers on accepted insurance and plans.
CRM Integration
Connects to your practice management system via API or webhook, configured directly into your automations — Reflys reads patient history and writes new bookings back in parallel, no double entry.
Where Dental Conversations Happen
WhatsApp-led — recall reminders, intake, and insurance FAQs. SMS as a fallback channel for patients who don't use WhatsApp.
Answer First Questions From Your Posts
Instagram DM answers first questions from people who find your practice through your posts and points them to booking.
Best for:
- New-patient questions
- Booking link
Recall, Intake, and Insurance in One Thread
WhatsApp handles recall reminders, new-patient intake, and insurance FAQs, with rebooking directly in chat.
Best for:
- Recall reminders
- Pre-visit intake
How Dental Appointment Reminder Software Keeps Your Recall Schedule Full
Many broken appointments are not patients choosing to skip care. They are patients who never got a reminder they could act on. A dental recall system that messages, confirms and rebooks in one thread closes that gap without adding to the front desk workload. Here is how to set it up so hygiene recall runs by itself.
How it works
Put recall on a fixed cycle
Trigger automated dental recall reminders from the date of the last hygiene visit. When the six-month cleaning comes due, the patient picks a time in chat and the booking lands in your schedule.
Move intake ahead of the visit
Send new patient intake forms as a short chat flow as soon as the appointment is booked. First visits then start in the chair, not with a clipboard in the waiting room.
Answer the insurance question once
Load your accepted insurance plans one time. Every “do you take my insurance?” gets the same instant answer, day or night, without a staff member repeating it.
Connect your practice management software
Link Reflys by API or webhook so it reads patient history and writes new bookings back. Nobody re-types an appointment and nothing lives in two places.
In practice
Picture a three-chair practice on a Monday morning. Two hygiene slots opened up over the weekend. Instead of the office manager working a call list, patients due for recare appointments already have a message with open times. One confirms Tuesday at 10. Another asks about her plan and gets the answer immediately. Both bookings are on the schedule before the front desk sits down.
Practical tips
Send two reminders, not one: a few days out with a reschedule option, then the day before. Early notice is what lets you refill the slot and reduce dental no-shows.
Keep messages to date, time, provider and a rebook link. Leave treatment details and patient-specific post-op care instructions for the visit or a phone call.
Ask for messaging consent on the intake form and tell patients how to opt out. Offer SMS as a fallback for anyone who does not use WhatsApp.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Yes — WhatsApp messages get opened far faster than voicemails, and patients can rebook directly in the chat instead of calling back during office hours.
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