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Answer Every WOD Question Before a Coach Has To

The workout of the day, class capacity, and membership tiers get asked about every single morning.

Reflys answers instantly and keeps classes from overbooking, so coaches coach instead of texting.

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CrossFit Box Automation: a customer question answered and confirmed in a Reflys chat

Where coaches
lose time

  1. “What's today's WOD?” gets asked by half the box every morning

  2. Class capacity is tracked on a whiteboard or spreadsheet, so overbooking happens

  3. Membership tier and drop-in pricing questions repeat with every new lead

  4. Attendance and PR history live in the box management software, disconnected from the WhatsApp thread members actually message

  5. Competition and in-house event sign-ups get lost in the general chat

  6. Members who stop showing up rarely get a check-in before they cancel

From Morning WOD to Full Class

CrossFit Box Automation workflow: inquiry captured, request handled, and details synced by Reflys
  1. Daily WOD & FAQ Automation

    Instant answers on the workout, class capacity, and membership pricing.

  2. Real-Time Capacity Booking

    Classes close automatically once a session hits capacity.

  3. Competition Sign-Up Flow

    Dedicated registration for in-house and community events.

  4. CRM Integration

    Connects to your box management software via API or webhook, configured directly into your automations — reads attendance and membership status and writes new bookings back in parallel, so the record's always current.

Where Box Conversations Happen

WhatsApp-led for daily WOD questions and booking; Instagram DM for leads coming from competition and community posts.

Instagram

Turn Community Posts Into Members

Instagram DM picks up leads from competition and community posts and answers membership and drop-in pricing questions.

Best for:

  • Community leads
  • Competition sign-ups
WhatsApp

Answer the WOD and Book the Class

WhatsApp answers daily WOD questions and books classes against real-time capacity so nothing overbooks.

Best for:

  • Daily WOD
  • Capacity booking

CrossFit Gym Automation Software That Lets Coaches Coach

Every morning half the gym asks what the workout is, whether the 5:30 class has room and what the drop-in rate is for a visiting friend. Coaches answer between lifts or not at all. CrossFit gym automation software handles those questions and stops classes from overbooking, so coaching time goes to coaching.

How it works

  1. Answer the daily questions automatically

    Daily WOD notifications and instant replies cover the workout of the day, class capacity and membership tiers, without a coach typing them out.

  2. Close classes at the cap

    CrossFit class booking shuts a session automatically when it reaches its class cap. No whiteboard, no spreadsheet and no sixteenth athlete in a class built for fifteen.

  3. Register events separately

    Competition registration runs in its own flow for in-house competition and community events, so sign-ups are not buried in the general chat. Divisions, fees and heat times are answered in that flow.

  4. Connect your box management software

    By API or webhook, Reflys reads attendance and membership data and writes bookings back. Athlete check-in and booking then show the same numbers.

In practice

Picture a Tuesday when the workout includes heavy cleans and the 6 pm class is popular. By 3 pm it has reached capacity and closes. A member who tries to book is offered 7 pm and takes it. Meanwhile a traveler asks about dropping in on Thursday, gets the rate and the waiver link, and reserves a place. The coach on duty saw none of it and ran the noon class.

Practical tips

  • Post the workout at the same time each day. Members plan their day around it, and a predictable time stops the repeated question. Add scaling options so newer members feel included.

  • Flag anyone whose attendance drops from four classes a week to one. A short personal check-in from a coach is the heart of CrossFit member retention.

  • Tell new leads about your foundations course in the first reply. People worried about keeping up need to hear there is a starting point.

Frequently Asked Questions

Questions? We've got answers.

Everything you need to know about Reflys, automations, integrations, and getting started.

Yes — set the workout once and Reflys answers every WOD question with it instantly, all day, without a coach repeating it.

Turn more conversations into customers.

Set up your first automation in under 10 minutes. No risk to your accounts—just more conversations turned into sales, starting today.

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