How does delivery and pickup scheduling work — is that manual on our end still?

Delivery and pickup windows are scheduled directly in the same chat as the quote, so it's confirmed with the order instead of a separate step afterward.

Will this duplicate orders in our inventory management system?

No — Reflys connects to your inventory or order system via API or webhook, configured directly into your automations, reading stock levels and writing new orders back in parallel.

Quote Tents and Tables Without a Back-and-Forth Spreadsheet

A rental quote depends on guest count, date, and what's actually still in inventory for that weekend, and working that out over email usually takes several messages before a number even gets sent.

Reflys checks inventory availability, builds a quote from the details a customer provides, and schedules delivery and pickup windows in the same thread.

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Event Rental Automation: a customer question answered and confirmed in a Reflys chat

Where rental
quotes drag on

Quote requests take several messages back and forth before a customer gets an actual number
Inventory availability for a specific weekend isn't clear until someone manually checks stock
Delivery and pickup times get scheduled in a separate call after the quote's already agreed
Inventory and order data live in warehouse or rental software, disconnected from wherever quote conversations actually happen
“Do you have enough round tables for our guest count on that date?” gets asked without a fast, confident answer
Last-minute add-ons — extra chairs, a different tent size — mean redoing the whole quote from scratch

From Quote Request to Scheduled Delivery

Event Rental Automation workflow: inquiry captured, request handled, and details synced by Reflys

Instant Quote Builder
Guest count and date details turn into a quote checked against live inventory.
Inventory Availability Checks
Stock levels are checked automatically, so quotes reflect what's really available.
Delivery & Pickup Scheduling
Delivery and pickup windows are confirmed in the same thread as the order.
CRM Integration
Connects to your inventory or order system via API or webhook, configured directly into your automations — reads stock levels and writes new orders back in parallel, so the record's always current.

Where Rental Conversations Happen

WhatsApp-led — quote requests need real back-and-forth on quantities and dates, and customers expect a fast reply when they're comparing rental companies for the same event. Instagram DM supports discovery, mostly from photos of past setups.

Turn Past Setups Into Quote Requests

Instagram DM answers item and pricing questions from customers who found you through photos of past setups.

Best for:

Item questions
Quote requests

Quote, Confirm, and Schedule in One Thread

WhatsApp builds the quote against live inventory and confirms delivery and pickup windows with the order.

Best for:

Inventory checks
Delivery scheduling

Party Rental Quoting Software That Sends the Number in One Conversation

A rental quote depends on three things: the event date, the guest count and what is still in the warehouse that weekend. Working that out by email takes four messages, and the customer is asking two other companies at the same moment. Party rental quoting software builds the quote from their answers and checks stock as it goes.

How it works

Build the quote from their details
Tent and table rental quotes are generated from the guest count and date the customer provides, so a real number goes out in the first conversation.
Check stock for that weekend
Event rental inventory availability is checked automatically. A quote for sixteen round tables means sixteen are free on that date.
Schedule both trips
Delivery and pickup scheduling is confirmed in the same thread as the order, with a delivery window and a pickup window agreed before the customer leaves the chat.
Connect your rental software
By API or webhook, Reflys reads inventory and order data and writes new orders back, without duplicates.

In practice

Say a mother planning a graduation party for 120 guests messages on a Tuesday night. She is asked the date and whether the event is on grass or pavement. She receives a quote for a tent, fifteen round tables, chairs and linens, all confirmed in stock for that Saturday, and picks a Friday afternoon delivery. On Thursday she adds twenty chairs and the total updates.

Practical tips

Ask about the surface and access early. Grass, concrete and a long carry from the truck change the tent sizes you can offer and the time your setup crew needs.
Make add-ons easy. Order changes close to the event are extra revenue when they take one message and a headache when they mean redoing the quote.
Warn customers how fast peak season weekends fill and say how long a quote is held. A clear deadline turns a comparison shopper into a booking.

Frequently Asked Questions