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Start Every Student in the Right Level

A new student's first question is always about their level, and their second is about the trial class.

Reflys handles placement FAQs and trial bookings on WhatsApp and Instagram, so your team meets students who are already in the right cohort.

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Language Institute Automation: a customer question answered and confirmed in a Reflys chat

Where new students
stall

  1. New students all ask the same first question — what level am I? — before they'll commit to a class

  2. Trial-class booking requires back-and-forth over available times and levels

  3. Course, pricing, and schedule questions repeat across every new intake cycle

  4. Enrollment and proficiency-level records sit in the LMS, disconnected from the Instagram and WhatsApp threads where students actually ask questions

  5. Students who go quiet after a trial class rarely get a structured follow-up

  6. Speaking-club and practice-session reminders get sent inconsistently, so attendance drops

From Placement Question to Enrolled Student

Language Institute Automation workflow: inquiry captured, request handled, and details synced by Reflys
  1. Placement & Trial-Class FAQ

    Instant answers that route students to the right level and a booked trial.

  2. Comment-to-DM Automation

    Turns engagement on language-learning content into a direct booking conversation.

  3. Trial Follow-Up Sequence

    An automated check-in for trial students who haven't enrolled yet.

  4. CRM Integration

    Connects to your LMS via API or webhook, configured directly into your automations — reads enrollment and level data and writes new trial and course bookings back in parallel.

Where Student Conversations Happen

Instagram DM for discovery from language-learning content; WhatsApp for placement FAQs, trial booking, and ongoing course reminders.

Instagram

Turn Content Into Trial Bookings

Instagram DM turns comments and engagement on your language-learning content into a trial-class booking conversation.

Best for:

  • Comment-to-DM
  • Trial booking
WhatsApp

Place, Book, and Remind

WhatsApp handles placement FAQs, trial booking, and ongoing course reminders.

Best for:

  • Placement FAQ
  • Course reminders

Language School Enrollment Software That Starts Every Student in the Right Level

Every new language student asks the same two questions in the same order. What level am I, and can I try a class first? If either answer takes days, they sign up for an app and never come back. Language school enrollment software answers both in the first conversation and books the trial lesson on the spot.

How it works

  1. Answer placement questions first

    Language placement questions get instant replies that guide a student toward the right proficiency level, or toward your placement test, before a class is offered. Starting in the right group is the difference between a student who stays and one who quits in week two.

  2. Book the trial from a comment

    A comment on your language-learning content opens a direct message automatically. Instagram automation for language schools turns that interest into trial class booking in the same thread.

  3. Follow up after the trial

    Trial class follow-up sends a check-in to students who attended but have not enrolled yet, so no one is forgotten after their first visit.

  4. Connect your learning management system

    By API or webhook, Reflys reads enrollment and level records and writes new bookings back.

In practice

Imagine someone watching your reel on ordering food in Spanish who comments “do you have beginner classes?” A message arrives asking two questions about her experience. She is pointed to the beginner group, sees the course schedule and books a trial for Thursday at 6 pm. On Friday she receives a note asking how it went, with the start date of the next new intake.

Practical tips

  • Offer the trial before discussing tuition. A student who has sat in a class judges the price very differently.

  • Send the follow-up within a day of the trial, while the class is fresh, and include the next start date. A week later the momentum has gone.

  • Remind enrolled students about speaking club and conversation practice sessions on the day. Attendance at optional sessions drops fastest without a prompt.

Frequently Asked Questions

Questions? We've got answers.

Everything you need to know about Reflys, automations, integrations, and getting started.

Reflys routes students through your placement questions and captures self-reported level, then hands the final placement call to your team — it qualifies, it doesn't test.

Turn more conversations into customers.

Set up your first automation in under 10 minutes. No risk to your accounts—just more conversations turned into sales, starting today.

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Turn conversations into opportunities with automated replies and follow-ups.

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