Answer Every Skin-Type Question Before They Book Elsewhere
Skin-type questions, facial-series bookings, and esthetician preference all decide whether an inquiry turns into an appointment.
Reflys answers on the spot and books it in the same chat.
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Where skincare
inquiries stall
Is-this-right-for-my-skin questions get asked before every new inquiry converts
Multi-session facial series get booked one appointment at a time instead of as a course
Esthetician-preference requests get lost in a shared inbox
Skin history and treatment notes live in the studio's booking software, separate from the Instagram and WhatsApp threads clients actually message
Series clients drop off mid-course without anyone flagging the gap
Product recommendations after a facial get explained verbally and forgotten by the next visit
From Skin Question to Booked Series
Skin-Type FAQ
Instant guidance on which treatment fits a stated skin type or concern.
Facial Series Booking
A full multi-session course scheduled in one flow.
Esthetician-Preference Booking
Books the requested esthetician into their actual open times.
CRM Integration
Connects to your studio booking software via API or webhook, configured directly into your automations — reads skin history and series progress and writes new bookings back in parallel, no double entry.
Where Skincare Conversations Happen
Instagram DM for skin-question discovery from content; WhatsApp for booking, series scheduling, and reminders.
Answer Skin Questions From Your Content
Instagram DM answers is-this-right-for-my-skin questions from people discovering you through skincare posts.
Best for:
- Skin-type FAQs
- Treatment questions
Keep Every Series on Track
WhatsApp handles booking, series scheduling, and reminders in one thread per client.
Best for:
- Series booking
- Esthetician scheduling
Skincare Studio Booking Automation That Answers the Skin Question First
Before anyone books a facial they want to know one thing: is this right for my skin? If that question waits a day, the booking goes to a studio that answered. Skincare studio booking automation gives guidance at once, books the whole course of treatments together and keeps clients on it.
How it works
Answer by skin type or concern
A skin concern FAQ gives instant guidance on which treatment suits a stated skin type, from sensitive skin to acne facials, using answers your estheticians wrote.
Book the series in one flow
Facial series booking schedules a full treatment series at once. Clients do not need to rebook after every visit, which is where many drop off. The client leaves the first chat with every date in the calendar.
Honor esthetician preference
Esthetician appointment scheduling places clients with the person they asked for, in real open times. Requests for a named esthetician stop getting lost in a shared inbox.
Connect your booking software
By API or webhook, Reflys reads treatment notes and history and writes new bookings back. Whoever replies can see what was done at the last visit.
In practice
Picture someone who watches your video about dull winter skin and messages asking whether a chemical peel is safe for sensitive skin. She is told which gentler treatment you recommend and why, and that a series of four works best. She books all four with the esthetician from the video, two weeks apart. After the second visit she receives her product recommendations in writing.
Practical tips
Write the skin guidance yourself and keep it cautious. Direct anyone describing a medical skin condition to a dermatologist before booking.
Send the home care routine by message after each visit. Advice given verbally at checkout is forgotten by the time the client gets home.
Message a series client who misses a session within two days and offer new times. A gap in a course is the first sign of client drop-off.
Questions? We've got answers.
Everything you need to know about Reflys, automations, integrations, and getting started.
Yes — set your guidance once, and Reflys gives an instant answer, then books the matching service directly in the same chat.
Turn more conversations into customers.
Set up your first automation in under 10 minutes. No risk to your accounts—just more conversations turned into sales, starting today.
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Turn conversations into opportunities with automated replies and follow-ups.
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