Can it handle bridal party add-ons, like extra people needing makeup?

Yes — group add-ons and headcounts get collected as part of the same booking flow, not a separate spreadsheet.

Does this need a custom build to plug into the booking and client system we already use?

No — it connects via a standard API or webhook and is configured directly into your existing automations, no custom build required.

Lock In the Trial Before Another Artist Gets the Date

Bridal inquiries move fast, and a slow reply on a trial date loses the booking to whoever answers first.

Reflys books the trial, tracks wedding-day logistics, and handles group add-ons automatically.

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Bridal Makeup Artist Automation: a customer question answered and confirmed in a Reflys chat

Where bridal
bookings slip away

Bridal inquiries move fast, and a slow reply on a trial date loses the booking entirely
Deposit and contract questions repeat with every new inquiry
Bridal party headcount and add-ons get tracked in a separate spreadsheet, if at all
Client and booking history live in a separate system, disconnected from the Instagram and WhatsApp threads inquiries actually come through
Wedding-day timing and arrival logistics get confirmed late, adding stress right before the date
Past bridal clients rarely hear about availability for anniversary or event touch-ups

From Bridal Inquiry to Booked Trial

Bridal Makeup Artist Automation workflow: inquiry captured, request handled, and details synced by Reflys

Trial Booking & Deposit Flow
Confirms a trial date and collects a deposit directly in chat.
Bridal Party Add-On Collection
Headcounts and extra services captured in the same booking flow.
Day-Of Logistics Confirmation
Automated timing and arrival confirmations ahead of the wedding date.
CRM Integration
Connects to your booking and client management system via API or webhook, configured directly into your automations — reads booking history and writes new trials and deposits back in parallel, no double entry.

Where Bridal Conversations Happen

Instagram DM for discovery from portfolio and bridal content; WhatsApp for trial booking, deposits, and day-of logistics.

Reply to Brides While the Date Is Open

Instagram DM answers availability, pricing, and trial questions from brides browsing your portfolio.

Best for:

Date availability
Trial inquiries

Run the Whole Booking in One Thread

WhatsApp handles trial booking, deposits, bridal party add-ons, and day-of logistics.

Best for:

Deposits
Day-of logistics

Bridal Makeup Booking Automation That Locks In the Trial First

A bride who finds your portfolio is messaging two or three artists about the same wedding date. Whoever confirms a trial first usually keeps the wedding. You are often on location with a brush in your hand when the message arrives. Bridal makeup booking automation answers for you and secures the date.

How it works

Confirm the trial and the deposit
Bridal trial booking offers real trial appointment times and confirms one. Makeup artist deposit collection happens in the same chat, so the date is held. The bride receives a written confirmation she can share with her planner.
Capture the bridal party
Bridal party add-ons are recorded in the booking flow, including bridal party headcount and extra services such as bridesmaids makeup. The total updates as people are added.
Confirm the day in advance
Timing and arrival details are confirmed automatically ahead of the wedding, so the getting-ready timeline is agreed before the wedding morning. Everyone knows the address, the start time and who is first in the chair.
Connect your booking system
By API or webhook, Reflys reads availability and client history and writes bookings back.

In practice

Picture a Saturday when you are working a wedding two hours away. A bride messages about next June. She learns the date is open, sees your trial price and what the deposit and contract involve, and books a trial for the 14th. She adds her mother and four bridesmaids. When you check your phone that evening, the trial is confirmed and the deposit is paid.

Practical tips

Ask for the number of people and the ceremony time before quoting. Those two facts determine whether you need a second artist.
State your travel fee and minimum for on-location services in the first reply. Surprises about cost are what lose bridal bookings late.
Send the final timeline one week ahead with each person's start time. A clear order of who sits when keeps the morning calm.

Frequently Asked Questions